Datahug

How a smaller world makes marketing and selling more intelligent

Datahug makes the world so small you can touch it

How often have you heard the phrase ‘it’s a small world’?

At this stage, our customers have heard it so much that we’ve adopted it as one of our unofficial slogans. Small world moments are usually difficult to find, but when discovered, can be hugely valuable when it comes to developing new relationships. Continue reading

From Ireland to the heart of Silicon Valley

We’re delighted to announce that salesforce.com has joined our latest funding round and that we are opening our US HQ in Silicon Valley this week with Paul Thomas as our new CEO (you can read the full press release here).  Our most recent round includes original investors Draper Fisher Jurvetson, DFJ Esprit, Oyster Capital, Silicon Valley investor Ron Conway, and new funding from salesforce.com.

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How to ‘Measure CRM Data’ and Gain 10x More Customer Insight

Datahug CRM Audit Report
“If you can’t measure it, you can’t manage it.” -Peter Drucker

Up until now it was nearly impossible for CRM owners to accurately measure customer relationship data in their CRM. This is a major problem, because at the core of every CRM, is a centralized database of customer relationship data . If any of this data is missing, or out of date, then the effectiveness of your sales and service organisation is immediately at risk, as they are working with an incomplete view of their customers.

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Gartner selects Datahug as Cool Vendor for CRM Sales 2013

We are delighted to announce that Gartner has selected Datahug as a Cool Vendor for CRM Sales 2013.

Each year Gartner, the leading information technology analyst firm, publishes a series of annual Cool Vendor reports covering vendors that offer technologies or solutions that are innovative, impactful, and intriguing. This year’s “Cool Vendors in CRM sales” identifies vendors that offer new technologies that improve sales performance and effectiveness. The companies “use mobile, social, big data analytics and the cloud to help salespeople improve their selling skills and find new prospects.”

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Datahug and LinkedIn: The yin and yang of networking

Datahug and LinkedIn: The yin and yang of networking

If LinkedIn is from Mars, Datahug is from Venus. Both tools provide complementary approaches to business networking and are best used together. Datahug analyses company email, VOIP and calendar information to uncover, and rate the strength of, relationships between your colleagues and the rest of the world. LinkedIn helps you manage your personal network and tells you more about a person’s role and background. A great combination when researching contacts and your company’s relationship with a lead or customer.
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Planning a CRM? Technology is only the tip of the iceberg

5 points of CRM

CRM has a major Achilles Heel – most people make the mistake of thinking of it as just a technology. Companies and Senior Leaders need to recognize that CRM is a strategy that encompasses several areas of a business including:

  1. Technology
  2. Data
  3. Process
  4. People
  5. Culture.

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Dear CIO, It’s time to convert your Cost Center into a Revenue Generator.

Converting your cost centre to a revenue generator

Dear CIO: For the past couple of years, you’ve been asked to begin rebalancing the ratio of IT spending away from ‘keeping the lights on’ toward more customer-facing revenue generating opportunities.

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