Good managers and executives know through experience the importance of frequent, honest personal communication with your employees in order to better understand their situation, their successes and the challenges that they face. Individual meetings benefit both parties: managers are able to keep an ear to the ground about goings-on at the company, while employees are able to voice their concerns and receive personalized advice and feedback.
It’s not enough just to check in with your sales reps while you’re heading back from lunch, even if you do it every day. You need to set aside a block of time away from the daily grind that allows both of you to speak freely about anything that’s on your mind.
Even once you’ve agreed to hold individual meetings, you need to make sure you do it correctly. One-on-one sales rep meetings can either be a productive source of valuable discussion or a boring, unhelpful waste of time for both parties. Follow the five steps below, and you’ll be sure to get the most out of your one-on-one meetings.